User Rights
User Rights
Users have rights regarding their personal data, including access, correction, and deletion, subject to applicable laws.
Rights may be subject to legal limitations in certain circumstances.
Privacy Policy Overview
This Privacy Policy outlines how we handle personal data collected through our services.
Contact Information
Email
Phone
+1 250-374-1817
Address
2441 Lake Shore Boulevard West, Etobicoke ON M8V 1C5
General inquiries
Requests
Exercising Your Rights
Requests for exercising rights can be submitted through the contact information provided.
We respond to verified rights requests within the timeframe required by law.
Data Retention
Data Retention Policy
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.
Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates
Policy Updates
We will notify users of significant changes to this policy via updates on our website.
Material changes to this policy are communicated through appropriate channels.
Data collection overview
How information is collected and how cookies work
This section outlines the categories of personal information we collect, where that information comes from, the cookie types used on the site, and the options available to manage cookie preferences.
Data collected
Data Collection Practices
We collect personal information such as names, contact details, and usage data to facilitate service delivery and improve user experience.
The categories of data collected depend on how users interact with our services.
Sources of data
Data Sources
We obtain data from user inputs, device interactions, and automated systems during the use of our website and services.
Data is received directly from users or generated through service interactions.
Cookie types
Types of Cookies Used
We utilize essential cookies for functionality, performance cookies for analytics, and marketing cookies for targeted advertising.
Cookies vary by purpose and may be session-based or persistent.
Cookie controls
Cookie Management
You can manage cookie settings to control how cookies are used on your device.
Users may adjust cookie preferences through browser settings at any time.
Purpose of use
Purposes of Data Processing
We process personal data for service delivery, customer support, and to enhance user experience.
Processing is limited to the purposes described in this policy.
Third-party sharing
Data Sharing with Partners
We may share data with service providers who assist us in operating our services under strict confidentiality agreements.
Third parties receiving data are bound by confidentiality obligations.
Legal basis
Legal Disclosures
We may share personal data with legal authorities when mandated by law or to protect our rights.
Disclosure to authorities occurs only when required by applicable law.